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So when Torine's AC died on May 5, he said he wasn't too concerned.

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In addition, Doug is the President of HMS National.

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and they'd still come out and fix it same day.

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2 The previous owners only kept up superficial looks, but other items in terrible condition.

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Aren't they qualified technicians?The first time they came, they went into the attic, checked the unit outside, and claimed they repaired the AC less than 10 mins. I stated that the AC is still not cooling very well. Something is not correct. Only then did they make a poor attempt to troubleshoot and assess my issue further. What do you know. I needed a compressor and someone will be in touch!This is clearly by design to appease you by dispatching someone to your home but not actually fix anything. Needless to say this contractor is not qualified to service any AC units or even be in business period!I guess the contractors are only as good as the service provider i. e. 2 10 Home Warranty. So shame on 2 10 Home Warranty for continuing to employ and dispatch such contractors when I'm so certain they are very aware of the countless complaints about this unprofessional and unreliable contractor!I am completely getting the run around from 2 10. They stated they were waiting on a diagnosis from the contractor before they could move forward.

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Those living in the Midwest often experience harsh winters that can cause pipes to freeze and bust inside the walls.

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